FREQUENTLY ASKED QUESTIONS

GENERAL

How does STZLIFE apparel fit?

Our products are fairly true-to-size. Most tees have a slim, longer than average fit but typically do not require any up/down-sizing. See individual product descriptions for more information on each item.

How should I wash STZLIFE apparel?

We recommend washing apparel with cold water, in a gentle cycle, with like colors and hang-drying to avoid shrinkage. This will also prevent fading.

Where is STZLIFE apparel and products made?

Everything is designed in-house, all tees are also printed in house. Other items are sourced locally whenever possible using local vendors when available. 

ordering

Where does STZLIFE.com ship to?

We ship to the continental USA for a flat rate of $7 per order. International orders are available, just send an email to info@stzlife.com or by using the contact page, be sure to  list the items you want so we can provide a shipping quote and finalize the order that way. 

How long will it take to receive my order?

Most orders will ship within 48 hours of placing the order online. Time in transit will vary due to proximity, all orders ship from Durham, NC using UPS Priority Mail unless otherwise stated.

What if I ordered the wrong size?

No problem, email us at info@stzlife.com within 15 days of receiving your order. We will send you a shipping label to return the unworn item(s) and exchange it for the correct size. Unfortunately, we are unable to exchange or refund the sale of any custom products or clearance sales unless it is due to manufacturer defect.

PAYMENT

What types of payment does STZLIFE.com accept?

We accept Visa, Mastercard, American Express and Discover cards. We also accept payment via Google Pay, Apple Pay, Shopify Pay, JCB and Diner's Club. All online payments are processed securely via Shopify Payment solutions. Cash payment is acccepted for local customers.

Are online orders secure?

YES! All online payments are processed securely via Shopify Payment Processing under an encrypted and secure gateway.  Your information is also protected through a Secure Socket Layer (SSL) further protecting your transaction on STZLIFE.com.

What is the return policy?

If you are unsatisfied with your order, contact us at info@stzlife.com within 15 days of receiving your order and we will gladly exchange or refund your unworn item(s) free of charge. This excludes custom products and clearance sales unless due to manufacturers defect.

SPREAD THE WORD

I want to rep STZLFIE! How can I spread the word and earn free stuff?

Follow us on Instagram (@STZLIFE) for regular contests and giveaways, or tag us in your photos featuring products. 


Don’t forget to send us any photos of you reppin’ products and your social media handles so we can tag you if we post them online! You can send them info@stzlife.com or tag us on Instagram.

I want to be sponsored. How do I get on the team?

We are all about growing the brand through core enthusiasts. Email us at info@stzlife.com telling us about yourself, what you stand for, what your ambitions are and why we should sponsor you. Don’t forget to include any videos of you doing your thing.

I want to carry STZLIFE products in a retail store, how do I open an account?

Whether you are an online or brick and mortar retailer, we would love to reach your customers. We offer very low minimums to qualify for wholesale pricing and welcome custom orders for your shop! Email us at info@stzlife.com to get started.

FOLLOW @STZLIFE